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AI Written Works: Article Detail |
Conversation as a Core Business Process
Author: Juanita Brown , David Isaacs
The Systems Thinker
Date: 01/01/1996
Volume: 7
Issue: 10
Pages: 1-6
Annotation: All of us, at one time or another, experienced a conversation that has had a powerful impact on us - one that sparked a new insight or helped us see a problem in a radically different light. What sets apart this type of generative, transformative conversation from the many exchanges that occur on a daily basis at our workplaces and in our homes? What are the qualities that make it worthwhile? The authors have posed these questions to hundreds of executives and employees in diverse cultures around the globe. This is their story describing the power of the learning conversation.
Online Resources:
Conversation as a Core Business Process
The World Cafe website
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