The Art of Focused Conversation
Author: Brian Stanfield
New Society Publishers
Date: 01/01/2000
ISBN: 0865714169
Annotation: This book is for all businesses and organizations interested in improving staff communications, and going deeper into key issues. It describes how to use focused conversation in the workplace - for problem solving, troubleshooting, coaching, research, and interpretation of data - and elaborates 100 samples conversations for a variety of situations including evaluating, planning, decision-making, interpreting, supervising and celebrating. (Note that there is The Workshop Book by the same author available)
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