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AI & Executive Leadership |
The concerns of executives about the selection of an approach to organizational transformation are often of a
different order than the concerns of practitioner managers. For this reason we have included a section to
provide some quick insights about Appreciative Inquiry and some links to papers and cases for those who would
like to read more deeply.
A team lead by Dave Cooperrider, of Weatherhead School of Management, led an extended intervention at GTE
Telecommunications, beginning in 1995. Within two years, representatives from GTE were accepting
an award for Culture Change from the American Society for Training and Development. President Tom White had
this to say about Appreciative Inquiry:
AI gets much better results than seeking out and solving problems. We concentrate enormous
resources on correcting problems…[but] when used continually over a long time, this approach leads to a
negative culture…[or to] a slip into a paralyzing sense of hopelessness …Don’t get me wrong. I’m not
advocating mindless happy talk. AI is a complex science designed to make things better. We can’t ignore
problems--we just need to approach them from the other side.
The Brazilian company Nutrimental, set about a deep intervention into the very core of the business and
across multiple divisions. On two occasions they closed the business for three days to undertake a company
wide Appreciative Summit to engage the entire system in the inquiry.
Additional Information:
| Article
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Interview with David Cooperrider. (2009, Feb). ASTD - online.
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| Case Study
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(2008).(2008, Feb 15). Appreciative Inquiry Summit and the Strengths Revolution. Author.
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| Tool
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AI for Mergers
(Feb 1, 2008)
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| Case Study
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(2004).(2004, Jun 24). United Nations Global Compact Leaders Summit. Author.
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| Tool
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Roadway Express - A webcast on Creating and Sustaining Competitive Advantage
(Dec 2003)
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| Article
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US Navy Leadership Summit - A Press Release. (2001, Dec). Press Release.
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| Tool
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Texas Insurance– Application Services Transformation
(Jun 2001)
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| Tool
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AI & Roadway Express
(2001)
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| Website
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The US Navy Center for Executive Education: A website describing a bold leadership initiative.
http://www.cee.nps.navy.mil/NewSite/leadership_summit.htm The Leadership Summit:
Bold and Enlightened Naval Leaders at Every Level Forging an Empowered Culture of Excellence.
The Leadership Summit at the US Navy is an application of a new way to view and lead large-scale change called a Large Group Intervention (LGI). Combining LGIs with the positive change approach of Appreciative Inquiry yields a dynamic summit process for rapid, collaborative change. Hence, the Leadership Summit is aimed at leadership improvement and our Navy's system of leadership development, utilizing an LGI with Appreciative Inquiry to quickly get to decision points with input from all stakeholders.
This website describes this initiative and has many resources and links to Appreciative Inquiry and how it is being utilized at the Navy.
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| Case Study
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Barrett, F., Nystrom, D., Tripp, P., Zipsie, M. (2002, Mar 19). US Navy Leadership Summit - Summary Report. Monterey, CA: US Navy: Leadership Summit.
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| Case Study
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Barrett, Ph.D, F., Nystron, LCDR, D., Sugarman, H. (2001, Dec 3). The Navy Case: Bold and Enlightened Naval Leaders at Every Level. Montery: U.S. Navy.
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| Case Study
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Barros, I. O., Cooperrider, D. L. (2001, Aug 14). Appreciative Inquiry Fostering Wholeness in Organizations: A Story of Nutrimental in Brazil. Curitiba, PRBrazil: Nutrimental Industria e Comercio de Alimentos S.A..
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| Book
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Bushe, G. R. (2001). Meaning making in teams: Appreciative inquiry with pre-Identity and post-identity groups. In Barrett, F., Fry, R., Seiling, J., Whitney, D. (Eds.), Appreciative Inquiry: Applications in the Field. Westpoint, CT: Quorum Books.
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| Book
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Bushe, G. R. (2001). Clear Leadership. Palo Alto, CA: Davies-Black.
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| Article
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Bushe, G. R., Coetzer, G. (1995). Appreciative inquiry as a team development intervention: A controlled experiment.
Journal of Applied Behavioral Science Vol. 31. 13-30
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| Article
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Calabrese, R., Roberts, B., McCleod, S., Niles, R., Berry, M. (2008, Nov). Emerging technologies in global communication: Using appreciative inquiry to improve the preparation of school administrators.
International Journal of Educational Management Vol. 22. 696-709
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| Book
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Cobb, N. B. (2002). Project Management Workbook. Blacklick, OH: McGraw-Hill Companies.
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| Tool
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ASAE Social Responsibility Summit
(May 2008)
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| Tool
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AI and The HR Business Opportunity of the 21st Century: David Cooperrider Keynote at 2008 SHRM
(Mar 7, 2008)
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| Article
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Cooperrider, D. (2008, Mar 7). Going Green Maximum Velocity Through AI's Sustainable Design Factory.
Global HR News.
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| Article
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Cooperrider, D. (2007). Business as an Agent of World Benefit: Awe is What Moves Us Forward. Kosmos.
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| Tool
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A Fusion of Strengths: A Positive Revolution in Change Leadership
(Aug 1, 2004)
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| Article
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Cooperrider, D. L. (2000). Positive Image, Positive Action: The Affirmative Basis of Organizing.
Appreciative Inquiry: Rethinking Human Organization Toward a Positive Theory of Change. 29 - 53
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| Article
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Cooperrider, D. L. (1996). Resources for getting appreciative inquiry started: An example OD proposal.
Organization Development Practitioner Vol. 28. 23-33
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| Article
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Creelman, D. W. (2001, Jul 9). Interview: David Cooperrider And Appreciative Inquiry.
HR.com.
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| Article
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Egger, T. C., Goldberg, S. (2009, Aug 9). Sustainability summit should help Cleveland work greener (online ed.).
Cleveland.com.
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| Book
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Fitzgerald, S. P., Murrell, K. L., Newman, L. H. (2001). . In Waclawski, J., Church, A. H. (Eds.), APPRECIATIVE INQUIRY – THE NEW FRONTIER: In Organization development: data driven methods for change. San Francisco, CA: Jossey-Bass Publishers.
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| Article
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Funk, J. (2009, Aug 15). Sustainability summit offers view of a green, prosperous Cleveland (online ed.).
The Plain Dealer.
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| Article
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Funk, J. (2009, Aug 13). Sustainability summit brainstorms ideas (online ed.).
Cleveland Plain Dealer.
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| Article
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Funk, J. (2009, Aug 13). Sustainability summit takes creative step forward (online ed.).
Cleveland Plain Dealer.
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Funk, J. (2009, Aug 12). Sustainability is the future of Cleveland.
The Plain Dealer (onine ed.).
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| Article
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Funk, J. (2009, Aug 12). Sustainability summit attempts to bring future into focus.
Cleveland Plain Dealer (online ed.).
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| Article
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Gandhi, J. L. (2004, Dec 21). New Methodology for Preventing Loss of Valuable "Knowhow" Unveiled.
Press.xtvworld.com website.
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| Article
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Gordon, J. (2003, Jan 20). Meet the Freight Fairy; Teamsters and Managers Work Together.
Forbes Magazine Vol. 171.
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| Article
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Herrick, C., Stoneham, D. (2005, Jan). Unleashing a Positive Revolution in Medicine: The Power of Appreciative Inquiry.
Utah Medical Association Bulletin Vol. 52.
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| Article
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Johnston, C. (2002, May 1). The Best Possible World (Spring ed.) (Vol. 14). CWRU Magazine.
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| Article
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Kinni, T. (2003, Sep 22). The Art of Appreciative Inquiry.
Harvard Business School - Working Knowledge for Business Leaders (online ed.).
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| Article
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Kinni, T. (2003, Aug 1). Exploit What You Do Best.
Harvard Management Update Vol. 8. 6
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| Article
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Krouse, P. (2006, Oct 25). Global Compact recruits locally.
Cleveland Plain Dealer.
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| Article
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Lawn, M., Morris, D. (2005, Feb). A Positive Approach to Shaping the Future.
Perdido: Leadership with a Conscience Vol. 11. 19-24
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| Article
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Liedman, J. (2002, Jan). HR Pros May Favor Appreciative Inquiry.
Human Resource Executive Magazine.
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| Book
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Ludema, J. D., Whitney, D., Mohr, B. J., Griffin, T. J. (2003). The Appreciative Inquiry Summit: A Practitioner's Guide for Leading Large-Group Change. Berrett-Koehler.
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| Case Study
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Morris, D., Schiller, M. (2003). AI in Diversity Work: Avon Mexico.
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| Article
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Newman, H. L., Fitzgerald, S. P. (2001). Appreciative inquiry with an executive team: Moving along the action research continuum..
Organization Development Journal (Fall ed.) Vol. 19. 37-44
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| Article
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O'Donnell, P. (2006, Apr 23). Case Sees Social Responsibility as Good Business.
Cleveland Plain Dealer.
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| Book
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Orem, S., Binkert, J., Clancy, A. L. (2007). Appreciative Coaching: A Positive Process for Change. San Francisco, CA: Jossey-Bass Business & Management.
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| Article
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Pullen, Ph.D., C. (2001, Oct). Appreciative Inquiry in Financial Planning and Life.
Journal of Financial Planning Vol. 14. 52-54
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| Book
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Ricchiuto, J. (2005). Appreciative Leadership. Cleveland, OH: DesigningLife Books.
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| Book
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Schiller, M., Holland, B. M., Riley, D. (2001). Appreciative Leaders: In the Eye of the Beholder (First ed.). Lima, OH: Taos Institute Publications.
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| Article
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Appreciative Inquiry in Coaching: Exploration and Learnings. (2007, May). AI Practitioner Newsletter - May 2007.
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Stavros, J., Cooperrider, D., Kelley, D. L. (2003, Nov). Strategic Inquiry > Appreciative Intent: Inspiration to SOAR.
AiPractitioner.
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| Article
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Sutherland, J., Stavros, J. (2003, Nov). The Heart of Appreciative Strategy.
Ai Practitioner.
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| Book
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Thatchenkery, T., Metzker, C. (2006). Appreciative Intelligence: Seeing the Mighty Oak in the Acorn. San Francisco, CA: Berrett-Koehler Publishers.
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| Case Study
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Trosten-Bloom, A., Whitney, D. (2001, Aug 16). Creative AI Approaches for Whole-System Culture Change: Hunter Douglas Window Fashions Division. Golden, CO: Corporation for Positive Change.
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| Book
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Whitney, D., Trosten-Bloom, A., Cherney, J., Fry, R. (2004). Appreciative Team Building: Positive Questions to Bring Out the Best in Your Team. iUniverse.
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| Book
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Whitney, D., Trosten-Bloom, A. (2003). The Power of Appreciative Inquiry : A Practical Guide to Positive Change. San Francisco, CA: Berrett-Koehler Publishers.
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Whitney, D., Cooperrider, D. L., Trosten-Bloom, A., Kaplin, B. S. (2001). Encyclopedia of Positive Questions, Volume one. Cleveland, OH: Crown Custom Publishing.
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| Article
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Whitney, D., Cooperrider, D. L. (2000). The appreciative inquiry summit: An emerging methodology for whole system positive change.
Journal of the Organization Development Network Vol. 32. 13-26
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| Working Paper
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Whitney, D., Cooperrider, D. L., Garrison, M. E., Moore, J. P. (1999). Appreciative Inquiry and Culture Change at GTE. GTE.
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| Article
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Zemke, R. (1999, Jun 1). Don't Fix That Company.
Training Magazine (0095-5892 ed.) Vol. 36. 26
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| Article
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Zolno, S. (1998, Jun 1). APPRECIATIVE LEADING: Seeing a way to a healthy world.
Bay Area OD Network’s VisionAction Journal (Summer ed.).
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