Texas Insurance– Application Services Transformation
Texas Insurance (fictitious name)
Date: 06/01/2001
Annotation: “Transforming while Performing” -
Discovering and Leveraging our Rich Heritage:
This interview guide was developed for the information systems departments of a large insurance company. It is a wonderful example of an Appreciative Inquiry interview guide including setting up the inquiry, guiding participants through the key steps of the interview, identifying topics, the summary sheets, and how to complete the entire interview and summary process.
Resource Files:
Interview Guide for IT Organizations (doc )
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