Practice & Management  
 

AI Case Studies

Secure-Comm
C. Keith Cox


2007, Sep 24

Annotation: Secure-Comm was established in 1975, as an electronic security and burglar alarm company. The small family-owned company has grown to employ a full-time professional staff in telecommunications; security and microprocessor based low voltage systems. Facing stagnated growth, low morale, high levels of conflict and turnover, Secure-Comm utilized Appreciative Inquiry to initiate systemic culture change.

Appreciative Inquiry provided a vehicle to envision the company’s potential for positive impact, to involve the entire organization in defining the core values, mission, and vision, to empower the company’s employees to design the company’s systems, strategies, processes, and structures to support the new culture/organization, and to build, bond and strengthen the Secure-Comm team.



Resource Files:
Case Sutdy File (doc )

(submitted by Dawn Ferguson Nguyen)

 
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