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AI Summit worksheets--Roadway
Roadway Express - Chicago Heights
Chicago Heights, IL
2001, Aug
Annotation: This 21 page document outlines the process taken byt the CHICAGO HEIGHTS COMPLEX of Roadway Express:
Achieving Explosive Results to Ensure the Success of Roadway and the IBT through Engaging and Educating Each Other in the Fundamentals of our Business!
WHAT IS AN “AI” ORGANIZATIONAL SUMMIT?
This is not your typical planning meeting!
· The WHOLE SYSTEM participates — a cross-section of as many interested parties as is practical. That means more diversity and less hierarchy than is usual in a working meeting, and a chance for each person to be heard and to learn other ways of looking at the task at hand.
· Future scenarios – for an organization, community or issue - are put into HISTORICAL and GLOBAL perspective. That means thinking globally together before acting locally. This feature enhances shared understanding and greater commitment to act. It also increases range of potential actions.
· People SELF-MANAGE their work, and use DIALOGUE – not “problem-solving” - as the main tool. That means helping each other do the tasks and taking responsibility for our perceptions and actions.
· COMMON GROUND rather than “conflict management,” is the frame of reference. That means honoring our differences rather than having to reconcile them.
· APPRECIATIVE INQUIRY (AI) — To appreciate means to value—to understand those things of value worth valuing. To inquire means to study, to ask questions, to search. AI is, therefore, a collaborative search to identify and understand the organization’s strengths, its’ potentials, the greatest opportunities, and people’s hopes for the future.
· COMMITMENT TO ACTION — Because the “whole system” is involved it is easier to make more rapid decisions, and to make commitments to action in a public way—in an open way that everyone can support and help make happen.
Resource Files:
Roadway Express - AI Summit Design (doc )
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